onCloud9 - AI outage – Incident details

All systems operational

AI outage

Resolved
Major outage
Started 11 months agoLasted 15 minutes

Affected

Sophia AI (Chat IT Support)

Operational from 4:31 PM to 4:31 PM, Major outage from 4:31 PM to 4:46 PM, Operational from 4:46 PM to 4:46 PM

AI

Operational from 4:31 PM to 4:31 PM, Major outage from 4:31 PM to 4:46 PM, Operational from 4:46 PM to 4:46 PM

Updates
  • Resolved
    Resolved

    AI is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    AI cannot be accessed at the moment. This incident was created by an automated monitoring service.