onCloud9 - AI outage – Incident details

All systems operational

AI outage

Resolved
Major outage
Started 7 months agoLasted about 6 hours

Affected

Sophia AI (Chat IT Support)

Operational from 5:46 PM to 5:46 PM, Major outage from 5:46 PM to 11:39 PM, Operational from 11:39 PM to 11:39 PM

AI

Operational from 5:46 PM to 5:46 PM, Major outage from 5:46 PM to 11:39 PM, Operational from 11:39 PM to 11:39 PM

Updates
  • Resolved
    Resolved

    AI is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    AI cannot be accessed at the moment. This incident was created by an automated monitoring service.